Frequently Asked Questions

About HydroSilex

Frequently asked questions about HydroSilex and our line of products.

We are the first DIY ceramic coatings specialist. HydroSilex is manufactured and distributed in Australia with over 25 years in the surface protection and care industry.

Our vision is to create DIY ceramic coatings designed for specific environments and vehicles.

HydroSilex products are always design to be easy to apply with long lasting protective properties, that make caring for your any vehicle easy. We offer high quality, accessible products that can be delivered anywhere and used by anyone.

HydroSilex ceramic coatings can be used on virtually any surface of a vehicle for whom it has been designed for.

Yes, you can use HydroSilex coatings on matte, denim or flat finishes. HydroSilex only enhances the material you apply it too, so flats stay flat as intended, gloss surfaces become shinier. It will bring back the original colors of material whether it is plastic, vinyl, leather, rubber and more. Shiny surfaces will pop especially on dark colors, metallic paints, higher luster surfaces like chrome and more. You can also use on powder-coated surfaces. Make sure you buff in immediately with a microfiber towel and follow through with a second buff with a dry, clean microfiber towel.

HydroSilex ceramic coatings create an extremely slick surface which serves as a repellent from most environmental contaminants, while providing UV protection against fading. Slick and hydrophobic effects provided to the surfaces will make surface cleaning way easier.


Each of our coatings has been designed with increased protection against the elements of the environment for which it was designed. For example, HydroSilex Marine provide a better protection against UV and saltwater than Recharge, HydroSilex OffRoad has been designed to have strong protection against thick mud, etc.

Yes, HydroSilex can freeze. You want to make sure you store your products in a climate-controlled environment to prevent freezing and out of direct sunlight.

HydroSilex is environmentally friendly and non-toxic. They contain no harsh acids or heavy solvents and are eco-friendly for rinsing in drains.

Please find the following SDS sheets below for your convenience.

SDS Recharge

SDS Rewind

SDS Silica Soap

SDS Marine

SDS OffRoad

SDS Moto

SDS Camper

SDS Big Rig

Yes, Recharge is safe to use in auto body shops. Our product is a Silica Dioxide based product not Silicon based.

Yes, HydroSilex ceramic coatings can be applied to a surface that is professionally ceramic coated and used as a maintenance product to help maintain the coating.

Yes, you will find a list and a map with all our distributors addresses directly on this link Find a store

HydroSilex Recharge can last from 6-8 months but will last indefinitely longer if used routinely as it was designed. Apply 2-3 layers of Recharge (waiting 5-7 days between each application) for maximum results. The product is designed to be layered, so the more often it is used, the longer the durability and effect.

HydroSilex coatings are not flammable. You can use it on any surface from grills, engines, stoves, etc.

HydroSilex coatings were designed to be continually used for maintenance and to have the ability to be layered. Which means that the product can be applied and will add an additional layer to the existing ceramic layer on the surface with each use. It is recommended to allow 5-7 days between applying each layer. You can reapply however often you feel the need making sure you wait the 5-7 days between each application.

By design, HydroSilex ceramic coatings give instant hydrophobic effect upon contact. Although it is engineered to be applied dry, the surface can be exposed to water immediately. Yes, HydroSilex creates a slick surface that is extremely hydrophobic and thus creating a self-cleaning surface that requires less maintenance than a normal surface.  

Each of our coatings has been designed with increased protection against the elements of the environment for which it was designed. For example, HydroSilex Marine provide a better protection against UV and saltwater than Recharge, HydroSilex OffRoad has been designed to have strong protection against thick mud, etc.

Yes, you will want to remove any wax or other contaminants before applying HydroSilex ceramic coatings. We recommend that you use HydroSilex Rewind to remove any previous wax, grease or contaminants.

Yes, HydroSilex provides protection against oxidation and fading from UV exposure. It will not correct previous oxidation or fading but it will help prevent further oxidation or fading. We recommend having any oxidation or fading corrected before applying HydroSilex.

Application and Use

Questions regarding application and use of HydroSilex products.

We recommend that you apply 2-3 layers if this is your initial or first time applying (waiting 5-7 days between each application) for a strong base coat if you do not have a professional ceramic coating. After your initial application you can reapply at your leisure. However, we recommend reapplying a layer at least every 3-4 months for continuous protection and easy cleaning. You may find that you need to reapply to highly exposed surfaces (such as windshield) every 2-3 months due to the abrasion from the windshield wipers. HydroSilex is designed to be layered, the more the better.

No, you do not need to use Rewind before each application, but we recommend using Rewind to ensure a good covalent bond/clean substrate before your initial application to remove any previous wax, grease or other contaminants. Rewind is also a great prepping product. You will want to wash with Silica Soap after using Rewind, then dry the surface before applying Recharge.

You will use approximately 50 ml of Silica Soap per wash bucket or foam cannon and top with warm water. Wash vehicle as normal with a foam cannon or by hand using a sponge and dry the surface with a clean microfiber towel.

HydroSilex works great on all paint colors, metallics and more!

HydroSilex does not remove water spots. If your surfaces have water spots or paint imperfections, HydroSilex might enhance these imperfections and show them immediately. We recommend removing the water spots and correcting the paint imperfections.

All of our ceramic coatings have been designed to be easy and quick to apply with a simple spray & wipe method.

1. Spray an even mist onto a clean, dry, cool surface. One small panel/section at a time.

2. Immediately buff with a clean microfiber towel in a waving motion.

3. Follow up with a second light buff using another clean microfiber towel in a waving motion.

1. Spray an even mist onto a clean, dry surface.

2. Use high quality clean microfiber towels and buff free of residue.

1. Use 50 ml of Silica Soap per wash bucket or foam cannon and top with warm water.

2. Wash car as normal with a foam cannon or by hand using a sponge and dry the surface with a clean microfiber towel.

Yes, we recommend that you prep the surface before applying HydroSilex. Depending on the type of surface, the prep work will vary. If you are applying HydroSilex to a surface that had wax or other coatings on you will want to prep with Rewind & Silica Soap; then dry and apply the coating. For other surfaces you will want to make sure they are free and clean from any contaminants and then apply the coating.

The best way to remove HydroSilex coatings is with abrasion.

We recommend that you wait 14 days if it was baked or 30 days if it was air dried.

Yes, HydroSilex is a multi-surface friendly product that can be used on almost any surface, including vinyl wraps and clear bras; giving you the benefits you have seen in our videos.

No, you do not want to apply HydroSilex over wax. Our coatings are designed as a replacement for traditional waxes and sealants. Our recommendation is to apply HydroSilex as the sole product and not in conjunction with a wax or sealant. Those products will not add any additional benefits and can interfere with the features of our coating. For automotive paints, if the vehicle requires claying or Rewind, removing the contaminants will help create an even slicker surface when using Recharge.

1. Apply to a clean, cool, dry surface, clear from any wax or sealant residue. 

2. Apply to one panel/section at a time. Always use a waving motion when buffing. 
3. Do not allow HydroSilex ceramic coatings to self-dry on the surface. 
4. You can apply Recharge to all xterior surfaces of a car; paint, windows, tires, headlights etc. 
5. You can apply Marine to all exterior surfaces of the vessel; paint, gel coat, windshield, vinyl, brightwork etc. 
6. Do not spray product excessively onto surface, e.g. 100-150 ml of Recharge per standard sized car. 1 litre Marine will do approximately 3 coats per 20-25’ vessel. 
7. Clean wipers from any overspray. 
8. Always use clean, dry microfiber towels only! 
9. Do not apply in direct sunlight, strong winds or extreme heat. 
10. Store product in a climate-controlled environment and out of direct sunlight.
11. Apply 2-3 layers of our coating (waiting 5-7 days between each application) for maximum results.

Yes, HydroSilex Recharge is great for use on paint protection film as those products do not have built in protection against UV exposure. It will help keep those surfaces easy to clean by creating a slick barrier, without the common build up by the waxes and sealants on the edges of the film.

Yes, HydroSilex is a multi-surface friendly product that can be used on almost any surface, including vinyl wraps; giving you the benefits you have seen in our videos.

Orders and Shipping

Questions about orders and shipping policy.

Our Australian website www.hydrosilex.com.au does not ship internationnally. However HydroSilex is present in many countries around the world. If you want to have our products delivered in a country listed below, please order on the corresponding website.

USA / Canada

www.hydrosilex.com

United Kingdom

www.hydrosilex.co.uk

France

www.hydrosilex.fr

Germany

www.hydrosilex.de

Netherlands

www.hydrosilex.nl

Belgium

www.hydrosilexbelgium.com

Spain

www.hydrosilex.es

Italy

www.hydrosilex.it

Poland

www.hydrosilex.pl

Unfortunately, please note that we are only able to make changes to your order details such as shipping address/contact info. If you ordered the wrong items and your order has not yet been fulfilled we can cancel it so that you are able to place the correct order. You must contact us at australia@hydrosilex.com to make changes. Please include your order number when you send the email.

We adhere to the highest industry standards to protect your personal information. Your credit card information and personal details are encrypted during transmission using SSL, which is widely used for more secure processing of online payments. Your credit card information is used automatically to complete the requested transaction and is not stored or viewed by us.

We always try our best to serve our customers with the best quality products. However, there might be several factors which result in your products to be damaged. If you have received a defective or a damaged product, please contact us or write to us at australia@hydrosilex.com. Let us know the problem and don’t forget to attach a photo or video so we can address the issue clearly. Once we receive your email and verify the issue, we will get a replacement sent to you right away.

You can track your order using the tracking number that was sent to you via email when your order shipped. After an order has been placed, it is immediately sent to our Australia based fulfillment center. We usually ship orders within 24 business hours (this can vary around holidays). Once the order is fulfilled, you will receive a tracking number via email. If you have any question regarding your order status or delivery status please feel free to contact us at any time using our email australia@hydrosilex.com where a Customer Service Representative will be more than happy to help.

Important: Unfortunately, we cannot be held responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after ordering. Costs to reship the package will be invoiced to the customer. We are also not responsible for failed deliveries due to the addressee not being home during the time of delivery.

There could be a few reasons why a person may not receive a confirmation email. For example: Do we have an email on file from your purchase? And/or the correct email? Have you checked your spam folder for our emails? If you entered an email upon purchase, please email us at australia@hydrosilex.com with your correct email address so we can validate your email and resend your confirmation.

Wholesale and Distributors

Join the HydroSilex team! HydroSilex offers a great opportunity for professional detailers, shops and online stores to become resellers or distributors of HydroSilex. Increase your profitability with our products. The success of becoming a reseller or distributor has been proven by those who have joined the HydroSilex Team. This offer is not made available to just anyone, certain requirements do apply to become a reseller or distributor. If you would like to carry our products, please contact us by email at australia@hydrosilex.com and submit your request.

Join the HydroSilex team! HydroSilex offers a great opportunity for professional detailers, shops and online stores to become resellers or distributors of HydroSilex. Increase your profitability with our products. The success of becoming a reseller or distributor has been proven by those who have joined the HydroSilex Team. This offer is not made available to just anyone, certain requirements do apply to become a reseller or distributor. If you would like to carry our products, send us an email at australia@hydrosilex.com and submit your request.